When young people have problems, they are far more likely to discuss them with their friends rather than their parents, teachers, ministers, or other caregivers. Social media enable young people to share life-changing events with strangers without ever talking to someone within their own homes.

To equip young people to act as a resource to help other young people with the issues they face, the concept of "peer helping" was developed. Peer Helpers are students who are trained to recognize when their peers may have a problem, listen to fellow students confidentially and assist them with emotional, societal, or academic struggles.