Status as of Friday June 28, 10:20am

• Email has been restored.  We are seeing no issues at this time, but please call us at 251-970-4400 if you have a problem.
  
  
• The old employee portal page (mybcbe.rapididentity.com) has only 2 tiles, one for Frontline and one that directs you to the new Staff portal (staff.bcbe.org).  Frontline remains here for now, but will be moved to the new portal asap.  The new portal tile will take you to a new login page, where you will simply enter your username and password as always.
  
  
• For anyone trying to access wifi inside a BCBE building (using the BCAWiFi wifi) you may see the following prompt to authenticate, followed by a prompt to enter your password.  Please click on Continue, and then enter your password as prompted.
  

We will update this page throughout the day as status changes.  If you have any questions, we are ready to take your calls at our help desk, 251-970-4400.

-------

EdTech has been working for the last six months to upgrade the portal that we use to access software applications throughout the district. The primary reason behind this upgrade is to make user account creation a more efficient process and take less time. This upgrade will allow us to create employee and student accounts automatically in hours instead of days.

Unfortunately, with this upgrade, there will be some downtime but we are hopeful it will be minimal. We are starting the process on the morning of Friday, June 28th. We are hoping to have the service back up that evening. During that time, the portal will be unavailable, and email may disconnect from your computers and phones. The Helpdesk (251-970-4400) will be available on Friday once the system returns online.

Please note we will not be able to change passwords until Monday, July 1st – make sure you know your password to access the portal. Lastly, we ask that you do NOT change your password in Google. We will send a follow-up email when it is safe to do so.